AI Guest Intelligence · SE Asia

Your Guests Never Wait.

The 24/7 AI Front Desk for Hotels, Resorts & Villa Groups. Answers on WhatsApp, LINE, Telegram & Web — instantly, in the guest's own language.

Start Free Audit → See the Platform
24/7
Coverage, no days off
<1 min
AI response time
6
Languages supported
5+
Channels connected
HotelIntelliAI dashboard showing live guest conversations, channel analytics, and real-time sentiment tracking across WhatsApp, LINE and web chat
AI is replying…WhatsApp · Room 302
Works with
📱 WhatsApp 💬 LINE ✈️ Telegram 📧 Email 🌐 Web Chat 🏨 Cloudbeds 🏨 Opera PMS 🏨 Mews
Solutions

Problems We Solve.

Hotels across SE Asia lose thousands every month to slow replies, missed bookings, and overworked front desks. HotelIntelliAI fixes all three — automatically.

😴
Guests Message at 2AM

65% of booking decisions happen outside business hours. Your AI answers instantly, at any hour, in the guest's own language — no staff needed.

💸
Missed Inquiries = Lost Revenue

Every unanswered WhatsApp or LINE message is a potential booking that went to a competitor. AI responds in under 60 seconds, every time.

🌏
Guests Speak 6 Languages

Thai, English, Chinese, Russian, Korean, Japanese — the AI detects the guest's language and replies fluently. Zero extra configuration required.

📋
Staff Drowning in Repeat Questions

80% of guest messages are the same 20 questions — check-in time, pool hours, breakfast, transport. AI handles all of them, freeing your team.

🔔
Complaints Go Unnoticed

A bad review is a missed escalation. Our AI flags complaints in real-time and pings your duty manager on LINE or WhatsApp before the guest posts online.

🏢
Managing Multiple Properties

Running 3+ hotels? One superadmin console manages them all. Each property gets its own AI, knowledge base, staff team, and channel configuration.

ROI Calculator

What does a slow reply cost?

Adjust the numbers to see your actual revenue risk.

Monthly Revenue Lost
$960

Missed and slow replies cost your property this much every month.

Fix This Now →
Features

Everything Your Front Desk Needs.

Built specifically for hospitality — not a generic chatbot retrofitted for hotels. Every feature designed around the way hotels actually operate.

HotelIntelliAI Knowledge Base interface showing auto-scraped website content, uploaded PDFs and brochures organized as AI training data with vector search
Data Intelligence

Your Property, Perfectly Trained.

Our engine scrapes your website, menus, and brochures automatically. The AI knows your check-in times, pool hours, room types, and upsell packages — with zero manual data entry on your part.

Auto-scrape from your website URL
Upload PDFs, menus, rate cards, brochures
Live vector search across 200+ knowledge chunks
Updates reflect in the AI within minutes
Live Operations

The Guest Command Center.

Monitor all active conversations across every channel from a single dashboard. See response times, guest sentiment, and today's conversation volume — all in real-time.

Real-time conversation feed across all channels
Sentiment trend charts and daily analytics
VIP guest tagging and conversation history
Staff can step in and take over any chat
HotelIntelliAI live dashboard showing real-time guest conversations, channel breakdown chart, sentiment analytics and escalation alert count
HotelIntelliAI escalation management table showing high, medium and low priority guest complaints detected by AI with staff notification status
Safety & Reliability

Smart Escalations.

When the AI detects frustration or a request it cannot handle — it flags the conversation as High, Medium, or Low priority and pings your duty manager before the guest gives up.

Automatic sentiment detection and priority scoring
Instant push notification to WhatsApp or LINE
Sortable escalation queue with filters
Full conversation context handed to staff on takeover
Multi-Property Management

Built for Property Groups.

Manage every hotel in your portfolio from one superadmin console. Each property gets its own AI model, knowledge base, staff team, and channel setup — onboarded in under 24 hours.

Unlimited hotel properties under one account
Per-property staff roles and permissions
One-click hotel onboarding from URL
Cross-property status and activity overview
HotelIntelliAI superadmin console showing multi-property hotel list with active status, channel configuration and one-click onboarding for new properties
Pricing

Simple, Transparent Pricing.

No setup fees. No per-message charges. One flat monthly rate — cancel anytime.

Starter
$99/mo

For a single property getting started with AI guest messaging.

  • 1 hotel property
  • WhatsApp + Web Chat
  • 500 AI conversations/month
  • Knowledge base (100 chunks)
  • Email escalation alerts
  • 2 staff accounts
  • LINE / Telegram
  • Multi-language AI
  • PMS integration
Get Started
Most Popular
Growth
$249/mo

For hotels ready to deliver 5-star service on every channel, around the clock.

  • Up to 3 hotel properties
  • All channels — WA, LINE, Telegram, Email, Web
  • Unlimited AI conversations
  • Knowledge base (500 chunks)
  • WhatsApp + LINE escalation alerts
  • 10 staff accounts
  • Multi-language AI (6 languages)
  • VIP guest tagging
  • PMS integration
Get Started
Enterprise
Custom

Hotel groups, villa managers, and resorts with complex multi-property needs.

  • Unlimited properties
  • All channels + custom integrations
  • Unlimited AI conversations
  • Unlimited knowledge base
  • Priority escalation via SMS + phone
  • Unlimited staff accounts
  • Full multi-language AI
  • Cloudbeds / Opera / Mews PMS
  • Dedicated account manager + SLA
Contact Sales
About Us

Built in Chiang Rai, for SE Asia.

HotelIntelliAI was built by a developer who lived and worked alongside hotel managers in Northern Thailand. We saw firsthand how much revenue was lost to missed WhatsApp messages, slow replies, and overworked front desks trying to cover 6 different languages.

We are not a US startup parachuting into SE Asia. We live here. We understand the channels your guests use — LINE in Thailand, WhatsApp in Indonesia, Zalo in Vietnam. Our AI was trained on real hospitality conversations across the region.

5+
Channels integrated
6
Languages spoken by AI
24/7
Uptime, no holidays
<24h
Hotel onboarding time
HotelIntelliAI multi-property superadmin console — the central hub for managing hotel AI configurations, staff, and knowledge bases across an entire portfolio

Frequently Asked Questions.

WhatsApp, LINE, Telegram, Email, and Web Chat widget. All channels feed into a single dashboard so your team sees everything in one place.
Yes — PMS integration is available on the Enterprise plan. We connect to Cloudbeds, Opera, and Mews. Custom integrations are available on request.
Most hotels are live within 24 hours. You give us your website URL, we scrape your property data, build the knowledge base, and configure your channels. No technical work required from your side.
English, Thai, Vietnamese, Bahasa Indonesia, Japanese, Chinese (Simplified), Korean, and Russian. The AI auto-detects the guest's language and replies accordingly — no configuration needed.
Yes. Any staff member can step in and take over a chat at any time through the dashboard. The AI pauses automatically and the guest experiences a seamless handover.
No setup fees and no long-term contract. You pay the flat monthly rate and we handle everything. Cancel anytime with 30 days notice.
Contact

Start the Conversation.

Tell us about your property and we will send you a free AI audit within 24 hours — no commitment, no sales pressure.

📍
Location
Chiang Rai, Thailand
Serving all of Southeast Asia
📧
💬
LINE / WhatsApp
Message Nick directly for a fast reply
⚡
Response Time
Usually within a few hours during SE Asia business hours
Chat with Nick on LINE
QR code to message Nick Jain on LINE about HotelIntelliAI
Scan to chat on LINE

Request a Free AI Audit

No spam. No commitment. We reply within 24 hours.